Privacy Policy

Last Updated: June 2026

Privacy Policy for 9plug

At 9plug, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website and purchase products from us.

Information We Collect

We may collect the following information:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information
Order History
Device and Browser Information
IP Address

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate order updates
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations

Payment Security

We do not store your payment card details on our servers. Payments are processed through trusted third-party payment providers using secure encryption technologies.

Cookies

Our website uses cookies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Enhance shopping experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

Payment processors
Delivery and logistics partners
Service providers supporting our operations
Government authorities when legally required

Data Retention

We retain customer information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your information where legally permitted
Withdraw consent for marketing communications

Requests can be submitted through our customer support channels.

Data Protection

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage system can be guaranteed as completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Information

If you have questions regarding this Privacy Policy, please contact us:

9plug
Email: support@9plug.com
Website: 9plug.com